Full payment will be made upon delivery of keys, after making the reservation a percentage as down payment will be made depending on length of stay:

40% for stays of less than a month
25% for stays of a month
15% for stays of over a month

Cancellation Policy :

Cancelling your reservation will result in a charge that will depend on date of cancellation:

5% of deposit if cancellation is made 30 days before date of arrival.
50% of deposit if cancellation is made 7 to 30 days before date of arrival.

NO refunds will be given if cancellation is made within 7 days before date of arrival.

A term of 48 hours is given to occupy the lodgings after which if lodgings are not occupied the reservation will be cancelled and no refunds will be given. However if during this term the clients confirm their intentions of staying the reservation will be held.

ADDITIONAL SERVICES

Firewood : 10 € /day

Pets : we love animals and so Leny, our cocker, is part of our family. Being conscious that they also have the right to travel, we decided to open our doors to pets but with the minimum conditions that guarantee that their stay will respect the rest of visitors to the houses as well as the furnishings and surroundings. This will keep our trust in these beloved beings and reaffirm our condition of “responsible owners”. Keeping all this in mind, cats & dogs are welcome, which will result in an additional charge per animal of 6 € /day.

Laundry Service: for stays of over a week and under request a laundry service can be hired. Charges will be those in force.

OPERATING RULES

Deposit : we reserve the right to require a 25% deposit over the agreed price to cover loses or damages to installations, furnitures, etc attributed to clients as well as other obligations established in the contract. At the end of contract the deposit will be discounted after deducting whatever is necessary.

Maintenance of lodgings: clients must let in the authorized maintenance personnel, is an obligation of this company to make the necessary reparations to maintain the buildings.

Check-in & Check out: normal check-in will be at 17:00 hrs. and check-out at 12:00 hrs. Under request this schedule can be modified.

The advance or delay of stay from the fixed hours will have a supplement of 20 €.

  It’s not allowed (Articles 23 & 24 of Tourist Law of Andalusia) :  

• Bring in furniture or carry out any kind of maintenance or works without written permission.
• Accommodate more persons than the maximum capacity established.
• Re-hire or make use of lodgings for other purposed not agreed.
• The use of flammable or explosive materials that can cause damages or disturbance to other guests.
• Any other activity that attempts against normal coexistence or disturbs the right to rest or breach the peace.
• Bring in animals if not authorized or prohibited.
• The use of appliances that noticeably increase the consumptions foreseen, without written authorization.

Any client not complying with this rules will cause a cancellation of contract and only half of total will be reimbursed, the other half will be held as compensation.

Complaints Book: There is a complaints book at the disposal of clients.